What to know about toll relief following CBBT incident

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VIRGINIA BEACH, Va. (WAVY) — Officials with the Chesapeake Bay Bridge-Tunnel have released information on toll relief for drivers impacted by an hours-long closure earlier this month.

The Oct. 1 incident stranded numerous drivers on the 17-mile bridge-tunnel for several hours.

CBBT officials said Chesapeake Tunnel Joint Venture (CTJV) — which is constructing a parallel tunnel — was hauling a piece of heavy construction equipment, when the equipment hit the roof of the Thimble Shoal Tunnel and fell onto the roadway.

This caused officials to closed traffic more than 16 hours while crews worked to clear the truck. Officials announced the day after the crash that CTJV would be launching a toll relief fund

Repairs to the damaged part of the tunnel are expected to be finished by the end October.

Officials said Tuesday drivers who paid tolls with E-ZPass, credit card or debit card should have already had the charges reversed on their accounts. This was done on Oct. 6, but officials said the credit should be appearing within the next few days if it hasn’t already.

Drivers who paid tolls through any other method can request a toll refund by contacting the CBBT’s Administration office at 757-331-2960.

To get a refund, drivers will need to provide either a copy of their receipt or a description of their car including the license plate, make, model, color and the time of their trip. Any who traveled the CBBT 10:30 a.m. and midnight on Oct. 1 is eligible for a full refund.

Officials said these requests must be received by Oct. 31.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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