WASHINGTON (WKBN) — GreatCall is recalling emergency call buttons over a risk of failing consumers during an emergency.
The U.S. Consumer Product Safety Commission said about 44,300 buttons from GreatCall have been recalled. The product is called the Lively Mobile Plus Emergency Alert Devices.
The product has been sold at Best Buy, Walmart, on Amazon.com and GreatCall.com nationwide.
Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. The company is contacting all known purchasers directly.
Consumers can contact the company at 800-359-1791, online at GreatCall.com or by email at firstname.lastname@example.org.