Wells Fargo customers experiencing issues with mobile, online banking

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Wells Fargo bank branch_1549549296136

NEW YORK, NY – OCTOBER 13: A sign hangs over a Wells Fargo bank branch on October 13, 2017 in New York City. Wells Fargo shares were down 3.4% toÊ$53.34Êin afternoonÊtrading following news that the banks quarterly profit from July through September dropped nearly 19%. (Photo by Spencer Platt/Getty Images)

PORTSMOUTH, Va. (WAVY) — Wells Fargo customers may be unable to use mobile and online banking due to a systems issue, bank officials say.

A Wells Fargo spokesperson said some customers have been unable to log in due the issue. A message about the issue was posted to the Wells Fargo Facebook page Thursday morning.

Our branch and contact center team members are able to assist customers while we resolve this issue as quickly as possible. We apologize for any inconvenience.

It’s unclear at this time what may have caused the outage. Stay with WAVY.com for updates.

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