HAMPTON ROADS, Va. (WAVY) – The cold snap and biting winds that have hit the Hampton Roads and northeastern North Carolina regions resulted in icy roads and power outages, but power has mostly been restored.

Dominion Energy is currently reporting just 18 customers without power in southeastern Virginia, and just 116 in North Carolina among the 1,156 customers who did not have power as of 12:45 p.m. Sunday.

Dominion Energy reported a power outage around 1:50 p.m. Saturday in the Norview area of Norfolk, with 3,622 people who have lost power.

Dominion had restored power to most places as of Sunday morning, with just 175 customers in Hampton Roads and 122 in North Carolina without power among the 1,666 total customers in its Virginia service area without power.

Norfolk resident Kamaria Brooks told 10 On Your Side that she spent nearly 20 hours without power.

“At one point we could see our breath. I don’t have a thermostat but at one point we could see out breath,” said Brooks. “I couldn’t really sleep. I had to get under all the blankets that I had.”

As of 10:35 p.m. Saturday, Dominion reports that less than 50 customers remain without power in the Norview area.

Just after 1 p.m. Saturday, the City of Franklin said via Facebook, “city staff is working on power outages as quickly as they can while navigating the extreme temperatures.”

At 1 p.m. Saturday Dominion Energy reported 1,743 customers in Hampton Roads were still without power, and another 502 customers in North Carolina did not have power. Community Electric Cooperative reported 198 customers without power, 195 of them in Suffolk – representing about 5.5% of its customers in the city – and the other three in Isle of Wight County.

Dominion’s number of customers without power is down from 10 a.m., when it reported 2,800 customers were still without power at 166 locations, down from the 16,765 customers who had been without power in its service area as of 7:30 a.m.

Dominion Energy said its crews made significant progress overnight, restoring power to 93% of the 224,000 customers across Virginia and North Carolina impacted by Friday’s severe wind at more than 3,500 work sites.

Dominion said in an update Friday evening that its goal is to restore nearly all remaining customers impacted by the storm by 11 p.m. Saturday. It said if a restoration project extended past 11 p.m. Saturday, Dominion said it would contact those customers.

The City of Chesapeake is advising residents that if they think their pipes are frozen, they can call Public Utilities at 757-382-6352 during normal business hours or 757-382-3550 during off hours, and they will send someone to check on them as soon as they are available to turn off the water at residents’ meters.

In the meantime, the city advises residents to turn off their water at the shut-off valve at their homes and to never try to thaw frozen pipes with an open flame or electrical current.

Super Doppler 10 Meteorologist Steve Fundaro said it would feel like the single digits through at least 11 a.m., with cold but bright sunshine set to hold through Sunday. Temperatures are not expected to get out of the 20s Saturday, with lows overnight into Sunday morning on either side of 20 degrees throughout the region.

In Hampton Roads, the Virginia Department of Transportation is reporting delays due to high wind at the Chesapeake Bay Bridge Tunnel, with some restrictions in place for certain types of vehicles.

Most Hampton Roads highways have reported clear conditions.

As of 10:30 a.m., the Jamestown-Scotland Ferry has resumed operations after having been suspended at noon Friday due to high winds.

Drivers can call the ferry hotline at 1-800-VA-FERRY (1-800-823-3779) for updated information.

The Currituck-Knotts Island ferry route also suspended operations due to high winds, the North Carolina Department of Transportation said.

In Dare County, the Alligator River Bridge was closed to traffic as of 11 a.m. because it would not lock back into place, but the Dare County Sheriff’s Office said that, as of 1:40 p.m., it had been reopened.

While traffic cameras in the region show largely clear roads and conditions, the Dare County Sheriff’s Office advised drivers to be cautious for icy patches and slush on roads.

As of 6:30 a.m., it had reported sand on the road near Colington Pointe, and near the Blue Crab Tavern and Billy’s Seafood, there is a large amount of ice and slush on the road. It advises people to be cautious of ice in all areas that have flooded on Colington Road.

In the Cape Hatteras area, N.C. 12 stayed open, but it cautioned drivers to watch out for slush and ice, especially south of the Oregon Inlet Bridge.

All roads are open and passable, but the Dare County Sheriff’s Office advises people to be on high alert.

Dominion tips:

  • For the fastest and easiest service, report outages and track your restoration time through the Dominion Energy mobile app or website.
  • People without power should seek warm shelter and emergency resources that may be available. Customers without power can contact 211 to find warming shelters and other emergency resources.
  • If you see a downed pole or wire, report it by calling 866-DOM-HELP and stay at least 30 feet away. The line could be energized and dangerous.
  • If you have a generator, make sure it is fueled, tested, and properly connected. Always use it outdoors with good ventilation.

Dominion is also encouraging customers to conserve energy to avoid straining the electric grid.

Customers can reduce energy by:

  • Set thermostats to 68 degrees or lower.
  • Turn off non-essential internal and external lights.
  • Unplug non-essential appliances and devices.
  • Limit the use of major power-consuming equipment such as dishwashers, washers and dryers.
  • Ensure HVAC vents are open and unobstructed.