Cox outage reported in parts of Hampton Roads on Wednesday

Local News

CHESAPEAKE, Va. (WAVY) — A Cox internet and phone outage was reported in some areas of Hampton Roads on Wednesday.

Cox told WAVY it was aware of outages in the South Norfolk area of Chesapeake and in Gloucester and they were working to fix the issues. There was no estimated time of repair.

The City of Chesapeake said computers and phones were down at Major Hillard Library and Russell Memorial Library.

The City of Norfolk also tweeted that the outage is impacting some of its services.

Norfolk said bulk waste pick-up requests couldn’t be received on Wednesday. Those who submitted bulk waste pick-up requests and received confirmation, should set out their items for pick-up. If they did not receive a confirmation, they should not set out their items until confirmation is received.

The Outage Report website also was showing outages reported in Smithfield and on the Peninsula.

Cox Communication customers can check their accounts for a service status update. Customers can sign up to receive a text notification once the outage is resolved. Simply submit your mobile number in the My Account alert or the Cox app.

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