Thousands of former Christian Psychotherapy patients may ‘never’ get their medical records


PORTSMOUTH, Va. (WAVY) — Founded 36 years ago by Dr. Page Huff, Christian Psychotherapy Services for decades was regarded as a preferred location for patients in need of mental health services in the Hampton Roads area.

Patients, employees, and even competitors gave the organization high marks. Huff died unexpectedly last year. Sources say after his death, financial problems surfaced. In January, the practice, with little notice to 100 employees and no notice to thousand of patients, closed four locations, including a southern Chesapeake location that is now used by a construction company.

Ann Anderson was a long-term patient at the Chesapeake location.

“They shut down, literally overnight, it was like they were seeing patients on Friday and over the weekend they vanished,” said Anderson.

Anderson was able to connect with her doctor but four months after the practice closed, she has not been able to connect with her patient records.

“Along with them [the practice] vanishing, went all of the patient’s records. That is my concern,” said Anderson.

10 On Your Side may have found her records and what appears to record belonging to hundreds, maybe, thousands of other patients crammed into shelves and stacked on the floor. A confidential source toured the building located at 1564 Crossways Boulevard in January, shortly after the practice closed and the office space was apparently put on the market. The source says unsecured patient records were in every room of the building which has an estimated 20 rooms.

The confidential source told 10 On Your Side that employees left the building in January but the records were left behind. The source went on to say anyone who was looking at that property to potentially rent or buy the building could have seen confidential patient records.

Anderson was stunned to learn of the images of unsecured patient files.

“Oh my God. That’s just wrong. That’s just wrong,” said a visibly upset Anderson.

WAVY’s Regina Mobley spoke to one veteran former CPS provider who has told his patients they will probably never get their records.

In a recent Richmond Circuit Court hearing, CPS was found in default with a lender. Another civil case filed by employees is pending in Virginia Beach Circuit Court.

Practices offering services:

  • Waqia Richardson
    Phone: 757-281-9316
  • Jennifer Nelson, Office Manager
    Eden Counseling Center
    VanValin Assessments and Consulting
    Phone: 757-201-6127 ( information only and not services for patients)
    Main line: 757-466-3336
  • Shannon “Libby” Cutshall, PhD,LCP,LPC
    Licensed Clinical Psychologist
    Licensed Professional Counselor, Traumatologist
    Certified Trauma Integration Clinician (CTIC)
    TF-CBT Certified Therapist
    (Specialization in Forensic Clinical Psychology)
    Liberating Lives Christian Counseling and Psychological Services
    6325 N. Center Drive
    Bldg 18, Suite 208
    Norfolk, VA. 23502-4007
    Phone: 757-961-3255 (offering care for patients)
  • Jacqueline Taylor
    ENJ Psychotherapy LLC
    3500 Virginia Beach Boulevard, Suite 219
    Phone: 757-518-9673 (offering care for patients)
  • Defining Purpose Counseling & Consulting, LLC
    Brian Jones, LPC 
    Provides outpatient therapy
    Phone: 757-964-6159
  • Life’s Journey LLC
    Crisis stab, outpatient therapy, MHSS services
    Phone: 757-622-0700
  • Dreher and Associates
    Provides outpatient therapy
    Phone: 757-224-1488
  • Ascension Counseling Services LLC
    Turquoise Rawlings-Perrin LPC
    Provides outpatient therapy
    Phone: 757-955-1355
  • True Life Destinations LLC
    Provides Mental Health Skill-building & Psychosocial Rehabilitation Services
    Phone: 757-224-0537
  • Lisa Martin
    Living Beyond Loss LLC
    Provides Outpatient Therapy & Grief Recovery Method Services & Grief Groups
    Phone: 757-364-0488
  • South Chesapeake Psychiatry
    Nurse practitioners available for telepsych
    Phone: 757-908-2124
  • Thriveworks Counseling
    Locations in Chesapeake, Newport News and Virginia Beach
    Phone: 617-326-3783
  • Royall Services, LLC
    Mental health agency in Norfolk
    Phone: 757-937-1109
  • Fairfield Psychological Services (accepting new patients)
    5265 Providence Road
    Suite 500
    Virginia Beach 23464
    Phone: 757-467-9500
  • Affiliated Clinical Therapy
    Lawrence Ross, Ph.D.
    142 W. York Street, Suite 710
    Norfolk, VA 23510
    Phone: 757-623-2228

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