NORFOLK, Va. (WAVY) — Dominion Energy says they have over 5,700 employees fully-equipped and prepared to work around-the-clock to restore power to customers after Hurricane Florence hits.
According to a press release, the company plans to send out their workforce to restore power as soon as it is safe to do so.
Crews from 11 states, including Wisconsin, Ohio and Texas, have been brought in to help with the restorations, Dominion says.
Dominion says they’ve received a lot of questions regarding customers with medical needs getting priority treatment for restoration. The company says customers who have registered as having medical needs were notified in advance to prepare for possible outages and advised to make alternate care plans.
The company says their restoration process requires them to fix the main lines before they can go into neighborhoods and restore power to individual homes.
Ground saturation increases the likelihood of fallen trees and downed wires, so Dominion is reminding citizens to stay at least 30 feet away from the downed lines.
Dominion’s “wire watchers” will place yellow tape on downed Dominion wires and orange tape on downed communications wires to let the public know.
Dominion Energy Customers can call 1-866-DOM-HELP (1-866-366-4357) to report an outage, or report them online.