VIRGINIA BEACH, Va. (WAVY) — A Virginia Beach family is frustrated after their daughter was not picked up by her school bus two days in a row.
Virginia Beach City Public Schools says it’s still working out some kinks when it comes to their 3,400 bus routes. However, the father 10 On Your Side spoke with is wondering if these issues will be fixed before he goes back to work, leaving his daughter with only the bus to get to school.
For as long as Scott Glasier has lived in his Virginia Beach neighborhood, the high school bus stop has been right outside his house.
“It’s the most important job there is,” he said.
But this week, it’s given him some headaches. “By the time I guess the bus actually came, school had already started,” Glasier said.
He’s had to drive his daughter, a high school junior, to Landstown High School two days in a row.
“Thankfully I’m off this week, but if, had I been working and my wife also works,” Glasier said.
It took all day Monday to get answers from the transportation office.
“Everybody’s calling the number,” Glasier said. “It’s one main number.”
Officials told him a substitute driver missed the stop. That afternoon, there was confusion at the school and Glasier had to pick his daughter up. Tuesday morning, Glasier said the bus didn’t show — again.
“It drives me insane,” he said.
School officials say the bus ran 25 minutes late, but Glasier drove his daughter to school.
“Hopefully I won’t have to drive to school and pick her up,” he said.
He knows the transportation office is busy this time of year and wants to remind his fellow parents to be patient.
“With it being only the second day of school, it’s going to take a while to get all of the information to get what they need to do,” Glasier said. “You need to call that number, and someone has to get through and let them know.”
He’s hoping there’s a permanent solution in sight before he heads back to work.