NORFOLK, Va. (WAVY) - It might be too good to be true.
Neighbors in Norfolk and Virginia Beach came home this week to find prescription discount cards in their mailboxes. The cards appeared to be sent by the government -- but they're not.
"This number here looks like it could be a tax ID number," said Sylvia Ashe, a Norfolk resident who received the mailing. "And then you have the date over here in bold numbers."
But if you read the fine print, the card was sent by United States Prescription Discounts and its parent company Script Relief. It promises up to a 75 percent discount on all FDA approved drugs sold at pharmacies.
"It's really not a discount," said Dave Halla at Gray's Pharmacy in Norfolk. His store received several calls about the cards Wednesday.
Halla says Gray's Pharmacy stopped accepting the cards years ago when he realized customers were paying more money with the cards than they would without them.
"You go in there and say 'I am on a pill that only costs a couple of dollars,' but when I put it through the savings card, it's six times that price," said Halla. "Because the savings card company has to make their two, three or four dollars on the transaction."
Halla warns customers -- not only about the costs, but also about privacy concerns.
"When we enter all of this information into the computer and transmit, now they have your personal information ... whoever they may be," he said.
WAVY.com made repeated calls and left several messages with Script Relief Wednesday, but did not get a response.
When WAVY.com called the number on the mailings, a recorded message declared: "We will never sell or share your personal information with anyone. We do not make money from our cardholders."
No data transmission over the Internet, unfortunately, can be guaranteed to be 100% secure. As a result, while Script Relief strives to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
The bottom line: buyer beware. Local pharmacists recommend shopping around to compare prices before you buy.
The Better Business Bureau gave Script Relief a C+ rating because of complaints.
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