NORFOLK, Va. (WAVY) - A Norfolk credit union is closed due to operational and financial issues.
The NCP Community Development Credit Union in Norfolk is where Jessie South was a member for seven years and is no more. That's what she found out Monday when she arrived at the business.
"There was nothing but boxes, one police officer and one lady," said South. "No tellers, no management, and I was wondering what was going on. I had no idea what was going on. I just really wanted to know 'where's my money?' I have two accounts."
With rent due and other bills to pay, South said she initially got upset and then learned another credit union had her money.
"[The other credit union] had issued me another account number, which meant I couldn't go anywhere else because I had another account number I wasn't aware of," she said. "It was a total inconvenience not knowing where your money is."
South's deposit and those of some 700 other members were taken over by Chartway Federal Credit Union of Virginia Beach.
"Their money is safe, it's just under a different name," said Kim Little, Chartway Regional President.
Little said back in February federal regulators got involved with the NCP Community Development Credit Union.
"They were having some operational issues," Little said. "About a month ago they asked us to entertain providing financial services to those members, and so on May 31 they closed the credit union and we took those members into our organization."
Chartway will have a representative at NCP this week to answer members' questions during the transition.
South said she just wanted to make sure others were aware of NCP's closing.
If you have questions, here are two telephone numbers to call: 757-552-1000 for Chartway or 877-715-0777 for the National Credit Union Administration.
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