NEWPORT NEWS, Va. (WAVY) - A Newport News woman contacted 10 On Your Side photos she paid for went undeveloped.
Shekela Bethea paid $347 for two photo packages at a Sears Photo Studio in Newport News.
"My pick up date was April 8," Bethea said. "I came up April 8, been coming up here ever since, and no pictures. It's really frustrating to the point where I want to cry. They keep giving me the run around. Eventually I'm going to get tired."
Bethea took her photos March 31.
CPI Corp ran the studio and 2,000 others nationwide, which suddenly went out of business April 3. 10 On Your Side went to Sears with Bethea to see what could be done.
The CPI website is down, but does have a message saying the company is attempting to fulfill as many customer orders as possible.
Sears managers said all they can do is wait for the orders to come in. In the meantime, Sears is offering customers full refunds.
"I don't even care about the money, because the money is gone," Bethea said. "Even though they can reimburse it, it's gone. I want my pictures, because that's my memories."
Bethea was reimbursed the full amount by Sears.
A company has been hired to complete the repairs to the Herbert C. Bonner Bridge on the Outer Banks, but how long those repairs will take remains unknown.
State officials say construction on a new Bonner Bridge has been delayed for years because of a legal battle with an environmental group.
Michelle Price with Newport News Public Schools told WAVY.com at least three city school buses ran substantially late Wednesday afternoon, delivering children home several hours after dismissal.