JAMES CITY COUNTY, Va (WAVY) - Senior Emergency Communications Officer James Robinson and Master Emergency Communications Officer Amy Starcher have been recognized for saving two lives.
The James City County (JCC) Emergency Communications Officers provide 24-hour coverage for emergency phone calls for police, fire and EMS requests in JCC.
On May 16, James Robinson received a call regarding a 58-year old man who was slumped over and unconscious but appeared to be breathing. The caller was not able to wake the patient or locate a pulse. Two minutes into the call, the sound of the patient's breathing stopped completely.
Robinson then gave step-by-step CPR instructions to the caller who performed the compressions until the paramedics arrived. Because of the detailed instructions Robinson provided, the patient survived.
On June 5, Amy Starcher received a call regarding a 57-year old woman who was choking on food. The patient's son described the situation and stated that her lips were turning blue. Starcher began to give step-by-step instructions for the Heimlich Maneuver but moments into the process the patient collapsed and stopped breathing.
Starcher then gave the patient's son step-by-step CPR instructions which the boy provided until the paramedics arrived. The patient survived because of the instructions Starcher provided.
Officials say these two Emergency Communications Officers are great examples of how the center operates as an essential role in the "EMS Chain of Survival." Robinson and Starcher have since been added to the Center's "Tree of Life" plaque which displays the officers name and date that they "saved a life."
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