WASHINGTON (WAVY) - Virginia Congressman Bobby Scott and a Tennessee lawmaker met with a member of the Justice Department to discuss a possible investigation into the thousands of customer complaints issued against Mo Money Taxes.
10 On Your Side was the first to report on problems with Mo Money. WAVY News 10's Anne McNamara traveled to the company headquarters in Memphis, Tenn. to demand answers from Mo Money Taxes CEO Markey Granberry about why customers had not received their tax refund checks.
In late January, the offices of Congressman Scott (VA-03) and Congressman Steve Cohen (TN-09) began receiving complaints from constituents regarding Mo Money. The complaints included bounced checks, failure to receive refunds and excessive fees deducted from refunds, among other problems.
"We were assured by the Justice Department that they take these reports seriously and have conveyed our constituents' concerns to officials at the other appropriate government agencies such as the IRS, the recently established Consumer Financial Protection Bureau, the FBI, and the Federal Trade Commission," said Congressman Scott. "While we are anxious to see immediate recovery for our constituents of the money they are owed, we understand that issues of possibly criminal, as well as, civil liability will take some time to sort out. In the meantime, we have been assured that the federal agencies will do everything in their power to assure that those citizens victimized are made whole and that there are no more victims."
While the investigation continues, the Congressmen urge citizens to visit the IRS website to learn more about the IRS Free File service.
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