First Atlantic Restoration Frequently Asked Questions

In the event of a fire, what should I do once everyone is safely out of danger?
If you are insured, contact your insurance company for detailed instructions on protecting   the property, conducting inventory, and contacting fire damage restoration companies.
If you are uninsured, contact your local disaster relief service, such as the Red Cross, if you need temporary housing, food, and medicines.

What are emergency services and do I need them?
The primary purpose of emergency procedures is to preserve, protect and secure your property from further damage. This includes extracting and drying the water pumped into the home by the fire department, and boarding up any windows or doors that have been broken.  If you leave your home, contact the local police department to let them know the site will be unoccupied.     

Can I go inside and try to salvage any of my belongings?
Check with the fire department to make sure your residence is safe to enter.  First Atlantic Restoration specializes in the restoration of items that have been damaged in fires and floods.  

How do I go about replacing items that were destroyed in the fire?
Conduct an inventory of damaged property and items.  Do not throw away any damaged goods until after an inventory is made. Begin saving receipts for any money you spend related to fire loss.  The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.

General Q & A

Where do most fires take place?
36% of fires occur in the kitchen, followed by 16% in the bedroom.

I noticed that on some small fire alarms, there were three fire engines, a ladder truck, a Chief, and an ambulance there, why?
Fire doubles in size every 14 seconds for the first 5 to 7 minutes. Your local fire department responds with a full-alarm assignment to any event that may lead to a fire in a house, apartment, or structure. They do this to have all the necessary resources on scene quickly in the event they are needed during the incident.