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Verizon service restored following fire
Updated: Thursday, 20 Sep 2012, 8:04 AM EDT
Published : Wednesday, 19 Sep 2012, 10:04 PM EDT
NORFOLK, Va. (WAVY) - Verizon FiOS TV has been restored to customers who lost service during a Norfolk fire Wednesday night.
Capt. Mike Hicks with Norfolk Fire and Rescue said an electrical fire caused the incident at the building in the 3100 block of Sewells Point Road shortly after 9:30 p.m.
The two-story structure houses the FiOS audio/video hub for the Tidewater Region. The scene was under control by 10:15 p.m.
Hicks says Verizon personnel were on scene at the time of the fire and cut off power to the areas affected. Telephone service was not impacted, but FiOS television and video systems were.
Verizon spokesman Harry Mitchell says electricians and technical teams made repairs, and local channels were restored to FiOS TV customers at approximately 3:30 a.m. Thursday. The issue did not affect national channels, video on demand, FiOS Widgets and other features, as well as FiOS Internet or FiOS Voice services.
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