TRICARE offers single call center number

FALLS CHURCH, Va. - The TRICARE Management Activity announced new enhancements to beneficiaries Tuesday as it combines its existing mail-order and retail pharmacy contracts into one new contract called TRICARE Pharmacy.

The improvements to the TRICARE Pharmacy program include the Specialty Medication Care Management program in the mail-order pharmacy; expansion of the Member Choice Center providing assistance to help beneficiaries to switch their military treatment facility prescriptions to mail-order; and one call center phone number: 1-877-363-1303.

The Specialty Medication Care Management program is for beneficiaries using the mail-order pharmacy for their specialty medications. It is structured to improve their health through continuous health evaluation, ongoing monitoring, assessment of education needs, and management of medication use.

"TRICARE beneficiaries will be pleased to know that to get this improved benefit they don’t have to do anything," said Rear Adm. Thomas McGinnis, TRICARE Management Activity’s chief pharmacy officer. "No calls, no paperwork. Beneficiaries don’t have to re-enroll, all co-pays stay the same and the network remains essentially unchanged."

Express Scripts, Inc. was selected to provide mail-order, retail and specialty pharmacy services for the TRICARE Pharmacy program. This program will provide outpatient prescription drugs to 9.5 million beneficiaries.

For more information visit www.tricare.mil/pharmacy or www.express-scripts.com/TRICARE , or call 1-877-363-1303.